Frequently Asked Questions

How fast do you ship?

Orders ship within 1 business day from Miami, Florida. You'll get a tracking number by email as soon as your order is on its way.

Is shipping free?

Yes! Shipping is FREE on every order.

Do you have a discount code?

Use code GET20 at checkout for 20% off your order.

What sizes are available?

Pop-Up Pals come in XS, S, M and L (kids' shoe sizes 9/10 to 2/3). Check our Size Guide to find the right fit.

Can I return them?

Yes. You can return your order within 30 days of delivery. See our Refund Policy for details.

What if I picked the wrong size?

Just email us within 30 days of delivery and we'll help you get the right size.

How do I contact you?

Email info@miamitrendsusa.com or use our contact form.